Instacart
BRAND-OWNED COMMERCE
A conversation becomes a grocery cart.
See the shopping experience✳ CUSTOM AI ASSISTANTS FOR YOUR CUSTOMERS
A new era of
customer connection.
A simpler way for customers to interact with your business.
On WhatsApp, text, your website, and your app—through your own AI assistants.
Your brand. Your assistant. Your customer relationship.
9:41▂▄▆ ▰
Your brandYour customer assistant
A simpler way to get things done
A dinner look under ₹5,000?
YOUR ASSISTANT
Let’s find something that feels like you.
A look, made personalStyle · size · budget
↗Explore recommendations from your collection.
Message your assistant↑
ONE CONVERSATION. SO MANY POSSIBILITIES.Illustrative experience
WHATSAPP · TEXT · WEBSITE · APP
THIS IS ALREADY HAPPENING
The way customers reach businesses is changing.
Brands are building their own assistants.
Personal agents are becoming a new way in.
DoorDash
BRAND-OWNED COMMERCE
An order starts with a text. Checkout stays in the conversation.
Explore text ordering · betaInstinct
PERSONAL ASSISTANT
Text or call an assistant to handle everyday tasks.
Meet InstinctMuse
PERSONAL ASSISTANT
An agent takes action across apps, including through WhatsApp.
Meet Meta’s MuseIndustry examples from official product announcements. Independent of Magik; no affiliation or endorsement.
THE RISK OF WAITING
Don’t let someone else
become your storefront.
When a general-purpose assistant decides what customers see, your brand risks becoming just another option.
Keep your voice.Shape the experience.Stay directly connected.
MAGIK MAKES IT YOURS
Your own Instinct. Your own Muse.
Built for your business.
An assistant with your identity, your expertise, and the tools to act.
Style & try onRecommend & sellBook & rescheduleSupport & resolve
WhatsAppTextYour websiteYour app
We build it with you. Launch it. Keep it evolving.
Explore your assistant
YOUR BRAND. REAL CAPABILITIES.
Your expertise.
Ready to act.
Style a look. Book a service. Manage an order. Choose what your assistant can do.
CHOOSE A CAPABILITY
Interactive concept demo. Capabilities depend on the channels and business tools connected.
S
Studio FormYour shopping assistant
CONCEPTWHATSAPP EXPERIENCE CONCEPT
Made personal. Powered by magik
YOUR BRAND, FRONT AND CENTER✳
HOW WE WORK
Built with your team.
Ready for your customers.
From the first useful idea to launch—and what comes next.
Start with your people.
We work alongside your team to understand your customers, your systems, and the tasks that matter.
Your data. Your environment.
We agree data access and safeguards with your team, then build in your chosen environment—including on your premises where required.
Test together. Go live.
We pilot real customer journeys, check permissions and human handoffs, and launch when your team is ready.
Start now. Keep getting better.
We hand over with documentation and training, then test and roll out updates as AI models improve. You focus on your customers. We keep your assistant moving forward.
Hosting, data safeguards, and an ongoing update plan are agreed with your team.
Enter the AI era.
As your own brand.
Speak to Magik about what kind of assistant we can build for your customers.